Client Manager (Large Market)

Job Title: Client Manager (Large Market)

Location: Hybrid in Mississauga, ON

Federal Government Clearance Level Required: None

Vacancy Type: New Position

About Us

Maplesoft Group is currently seeking a Hybrid Client Manager (Large Market) for our client in Mississauga, ON.

Position Summary

The Client Manager is accountable for delivering high-quality, outsourced benefits administration services and for fostering strong, trusted partnerships with client organizations. Leading a dedicated operations team, this role ensures service accuracy, operational efficiency, and an outstanding client experience. The successful candidate combines deep group benefits administration expertise with proven leadership skills and a passion for elevating client service standards.

Key Responsibilities

• Serve as the senior relationship manager for assigned client accounts, ensuring proactive communication, effective issu...