Client Liaison Officer / Administrative Support Assistant at Platinum Dental

Job Summary/Purpose:

• The primary function of this role is to assist with administrative and clerical duties as assigned.

Key Job Responsibilities

Front office

Check In:

• Greet clients as they arrive to the office in a courteous and warm manner

• Ensure that dentists know when their clients have arrived – this includes actively searching of the dentist if their chair is free and the patient has been in for greater than 5 minutes.

• Have clients complete the New Patient information and medical history forms

• Capture all relevant information including accurate email address, preferred contact phone number, family, payor, patient group and marketing data and update as necessary

• Create New client files and modify / updated information on the software (EXACT)

• Generate a unique identifier number for the client and create an x – ray folder for the client

• Have clients re...