Clerk, customer service

• Durée de l'emploi: Permanent


• Langue de travail: Bilingue


• Heures de travail: 30 to 40 hours per week


• Education:


• Expérience:

Education

• No degree, certificate or diploma

Tasks

• Develop communication strategies
• Evaluate communication strategies and programs
• Implement communication strategies and programs
• Produce informational materials to increase awareness of services available
• Train staff
• Answer written and oral inquiries
• Assist in the preparation of brochures, reports, newsletters and other material
• Gather, research and prepare communications material
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Issue receipts and other forms
• Obtain and examine all relevant information to assess client feedback, e...