Claims Advisor, Road

Role Overview

As a Road claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle high‑complexity property insurance claims and medium‑complexity accident benefit and bodily injury claims.

Responsibilities

• Investigate and approve claims; solve problems using analytical skills.
• Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts.
• Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria.
• Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms.
• Meet deadlines to ensure client satisfaction and avoid penalties.
• Negotiate with all parties involved to ensure smooth claims processing.

Qualificati...