Ciudad De México | Billing Agent - Customs Brokerage

Job Description Job Description KEY RESPONSIBILITIES: Ensure smooth and timely customs process flow.
Ensure accurate and timely client billing.
Understand all the elements of the import and export customs DLSOP (Desk Level Standard Operating Procedure) and correctly interpret this information to fulfill our customers' instructions and expectations.
Ensure accurate and timely data entry into our operating system.
Track and trace Customs files.
Verify documents received for Import and Export customs purposes are compliant and correct.
Ensure compliance at all times to regulations.
This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
Understand department process flow, constantly looking for areas of improved efficiency.
Overseas communications, timely responses to emails and requests (internal and external) Escalation of problems to Managem...