World Courier Inc.
Cencora Remote Senior Caseworker
Job Description
Enhance patient support as a Senior Caseworker with Cencora, working efficiently from home. Focus on reimbursement options and team development to drive impactful healthcare solutions.
The Senior Caseworker role at Cencora is integral to patient and provider services through Innomar Strategies. You will manage complex cases, interact with various health professionals, and support the training of new team members. Strong attention to detail and effective communication are essential as you help navigate patient care.
Key Responsibilities:
• Evaluate patient coverage and financial options
• Lead caseworker training and development initiatives
• Document patient interactions and progress accurately
• Collaborate with management to improve protocols
• Engage directly with insurance and pharmacy partners
Requirements:
• Minimum of two years customer service experience in healthcare
• Bilingual proficiency in French and English a plus
• Strong MS Office skills...
The Senior Caseworker role at Cencora is integral to patient and provider services through Innomar Strategies. You will manage complex cases, interact with various health professionals, and support the training of new team members. Strong attention to detail and effective communication are essential as you help navigate patient care.
Key Responsibilities:
• Evaluate patient coverage and financial options
• Lead caseworker training and development initiatives
• Document patient interactions and progress accurately
• Collaborate with management to improve protocols
• Engage directly with insurance and pharmacy partners
Requirements:
• Minimum of two years customer service experience in healthcare
• Bilingual proficiency in French and English a plus
• Strong MS Office skills...