Finning International Inc.
Caterpillar Technical Service Representative
Job Description
Optimize customer machine health with Finning as a Technical Service Representative at Mildred Lake. Focus on mining equipment maintenance, repairs, and building strong customer relationships.
In this role, you will ensure efficient operation of mining equipment, supporting customer objectives through technical analysis and recommendations. With a focus on continuous improvement, this position involves visiting customers to resolve issues, ensuring machine uptime, and accurately forecasting customer needs. You will collaborate effectively across teams to maintain high service standards and support repair execution.
Key Responsibilities:
• Minimize equipment downtime and ensure production goals
• Provide technical analysis and service recommendations
• Recommend necessary component replacements based on audits
• Maintain open communication with all supportive departments
• Build and manage a reporting database for equipment issues
Requirements:
• Journeyperson...
In this role, you will ensure efficient operation of mining equipment, supporting customer objectives through technical analysis and recommendations. With a focus on continuous improvement, this position involves visiting customers to resolve issues, ensuring machine uptime, and accurately forecasting customer needs. You will collaborate effectively across teams to maintain high service standards and support repair execution.
Key Responsibilities:
• Minimize equipment downtime and ensure production goals
• Provide technical analysis and service recommendations
• Recommend necessary component replacements based on audits
• Maintain open communication with all supportive departments
• Build and manage a reporting database for equipment issues
Requirements:
• Journeyperson...