Case Manager - Home Care Registry

Job Title: Care Manager – Private Pay Home Care Registry (Illinois) Position Summary The Care Manager is responsible for coordinating high-quality, non-medical home care services within a private-pay registry model. This role emphasizes personalized client experience, thoughtful caregiver matching, and ongoing relationship management. The Care Manager ensures compliance with Illinois registry guidelines while supporting clients and independent caregivers in a non-employment model. Key Responsibilities Client Intake & Relationship Management * Conduct comprehensive client consultations (in-home or virtual) * Assess lifestyle, functional, and psychosocial needs * Develop personalized, non-medical care plans aligned with client preferences * Provide a concierge-level onboarding experience for private-pay clients * Educate clients/families on the registry model and independent caregiver relationships Caregiver Matching & Placement * Curate and recommend independent caregivers based on clie...