(CAN) OMNI Lead Department Manager

Position Summary

To assist in the leadership of the OMNI area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service while ensuring task completion.

What You’ll Do

• Provide excellent customer service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and facilitating purchase decisions, resolving customer issues, and referring concerns where appropriate.
• Assist in providing direction and coordinating task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team.
• Assess the overall presentation of the OMNI area, noting deficiencies for corrective action.
• Delegate, assist, and follow up on completion of daily OMNI activities.
• Support scheduling as needed.
• Review, follow up, and act on opportunities related to key OMNI metrics – P...