Manpower
Call Centre Billing Representative Markham
Job Description
Join a reputable organization in Markham as a Call Centre Billing Representative. This role involves providing exceptional customer service and resolving billing issues with professionalism and empathy.
The Billing Representative position requires handling around 50 inbound calls daily while supporting clients in the insurance and financial services industry. You will collaboratively investigate billing discrepancies and communicate clearly via phone and email. The role emphasizes multitasking and adapting to diverse challenges in a supportive team environment.
Key Responsibilities:
• Handle approximately 50 inbound calls daily
• Investigate and resolve billing discrepancies
• Support inbound billing inquiries professionally
• Communicate effectively via phone and email
• Gather relevant information for customer interactions
Requirements:
• 1-2 years experience in a contact center
• Ability to multitask in a fast-paced environment
• Strong communication...
The Billing Representative position requires handling around 50 inbound calls daily while supporting clients in the insurance and financial services industry. You will collaboratively investigate billing discrepancies and communicate clearly via phone and email. The role emphasizes multitasking and adapting to diverse challenges in a supportive team environment.
Key Responsibilities:
• Handle approximately 50 inbound calls daily
• Investigate and resolve billing discrepancies
• Support inbound billing inquiries professionally
• Communicate effectively via phone and email
• Gather relevant information for customer interactions
Requirements:
• 1-2 years experience in a contact center
• Ability to multitask in a fast-paced environment
• Strong communication...