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Call Center Billing Representative
Job Description
Insurance Billing Representative
Build valuable customer service and billing experience in the insurance sector while supporting inbound inquiries and account-related requests. This dynamic role offers a fast-paced environment, meaningful interactions with customers and internal teams, and the opportunity to contribute to a positive customer experience every day.
What is in it for you:
•Hourly salary of $
• 9-month contract.
• Full-time position: hours per week.
• Rotating shifts within call centre hours.
• Availability for evening and Saturday shifts is required.
• Monday to Friday: 8:00 am to 8:00 pm.
• Saturday: 8:30 am to 4:30 pm.
• Hybrid: 2-3 days/week in Markham office.
Responsibilities:• Provide excellent customer service to Licensed Insurance Advisors, Contact Centre staff, Insurance Branch staff, and customers.
• Investigate and resolve billing discrepancies in collaboration with insurance partners and unde...
Build valuable customer service and billing experience in the insurance sector while supporting inbound inquiries and account-related requests. This dynamic role offers a fast-paced environment, meaningful interactions with customers and internal teams, and the opportunity to contribute to a positive customer experience every day.
What is in it for you:
•Hourly salary of $
• 9-month contract.
• Full-time position: hours per week.
• Rotating shifts within call centre hours.
• Availability for evening and Saturday shifts is required.
• Monday to Friday: 8:00 am to 8:00 pm.
• Saturday: 8:30 am to 4:30 pm.
• Hybrid: 2-3 days/week in Markham office.
Responsibilities:• Provide excellent customer service to Licensed Insurance Advisors, Contact Centre staff, Insurance Branch staff, and customers.
• Investigate and resolve billing discrepancies in collaboration with insurance partners and unde...