Business Analyst (Salesforce) X2

(2) Business Analyst with Salesforce experience positions within our Deal Manager and Customer IQ (LINK IQ) pods

Job description:

General BA Expectations

Ensure requirements are clearly documented and kept current in Confluence and/or user stories, so the team has a shared, reliable reference throughout discovery and delivery.

When decisions or clarifications occur verbally or through chat, summarize the outcome in the appropriate requirement or user story to maintain visibility and alignment.

Be curious and ask questions that demonstrate clear thought process

Understand and own the end-to-end business process and workflows for all personas

Understand the Salesforce user experience and connect it back to business outcomes

Leverage SQL-based languages (JQL, SOQL) to support data analysis, preparation, and testing – Optional

Stakeholder Partnership and Communication

Ownership

The BA owns...