Mindlance

Business Analyst - IT - Expert

📍 Location
Toronto, Ontario
⏰ Job Type
Full-time
📅 Posted
May 26, 2026

Job Description


Job Title: Business Analyst – Technology Risk
Location: Toronto, ON (Hybrid)

Duration: + Months


Job Responsibilities:

Business Analysis Core Skills:
  • Proven experience with requirements elicitation (workshops, interviews, stakeholder sessions)
  • Strong documentation skills: Business Requirements Functional Requirements User Stories & Acceptance Criteria
  • Experience with process mapping (as is / to be, swim lanes, value streams)
  • Gap analysis and impact assessment
  • UAT planning, execution support, and defect triage


  • Experience in the financial services industry with strong understanding of technology and/or operational risk, control, and governance.


    ServiceNow Platform & Functional Knowledge:
  • Hands-on experience working on the ServiceNow platform (implementations, enhancements, or rollouts)
  • Strong understanding of ServiceNow d...
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