BMO Financial Group
BMO Manager - Lifecycle Optimization Role
Job Description
Drive investment adoption at BMO in Toronto as a Manager in the New-to-Investment Lifecycle. This hybrid role unites strategy, design, and execution across customer initiatives.
In this critical position, you'll help shape the customer journey while collaborating with various teams. Your focus will be on delivering high-impact customer experiences and ensuring the success of investment strategies. Your ability to manage multiple priorities in an evolving environment will be crucial for executing initiatives effectively.
Key Responsibilities:
• Support strategy development and roadmap for customer lifecycle
• Lead end-to-end lifecycle initiative execution
• Design customer experiences across digital and frontline channels
• Analyze performance to identify areas of improvement
• Partner with stakeholders for aligned initiatives
Requirements:
• 4-7 years of retail banking experience
• Proven cross-functional project management skills
• Strong strategic and...
In this critical position, you'll help shape the customer journey while collaborating with various teams. Your focus will be on delivering high-impact customer experiences and ensuring the success of investment strategies. Your ability to manage multiple priorities in an evolving environment will be crucial for executing initiatives effectively.
Key Responsibilities:
• Support strategy development and roadmap for customer lifecycle
• Lead end-to-end lifecycle initiative execution
• Design customer experiences across digital and frontline channels
• Analyze performance to identify areas of improvement
• Partner with stakeholders for aligned initiatives
Requirements:
• 4-7 years of retail banking experience
• Proven cross-functional project management skills
• Strong strategic and...