Philips
Biomedical Site Lead (Bronx, NY)
Job Description
Support the Multi-Vendor Services (MVS) business as a Biomedical Equipment Site Lead for Philips customers in the Bronx, NY area. You will assume a leadership role for an empowered area of responsibility to manage and foster strong customer relationships through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites; generate service revenue; adhere to state and federal regulatory requirements.
**Your role:**
+ Perform preventative maintenance and service repair on biomedical equipment utilizing the service manual, OJT, OEM, or 3rd Party training. Provides training/mentorship/technical support to other service staff.
+ Identification and resolution of customer issues, providing the customer with the appropriate communication, and involving appropriate site service personnel.
+ Proactive identification of issues and providing creative, comprehensive solutions for customers which go beyond simple break/fix.
+ ...
**Your role:**
+ Perform preventative maintenance and service repair on biomedical equipment utilizing the service manual, OJT, OEM, or 3rd Party training. Provides training/mentorship/technical support to other service staff.
+ Identification and resolution of customer issues, providing the customer with the appropriate communication, and involving appropriate site service personnel.
+ Proactive identification of issues and providing creative, comprehensive solutions for customers which go beyond simple break/fix.
+ ...