IKO Industries
Bilingual Warranty Claims Representative at IKO
Job Description
Become a Bilingual Warranty Claims Representative for IKO Industries Ltd., a leader in roofing materials. Engage with consumers in both English and French to manage roofing warranty inquiries and claims.
In this role, you will effectively respond to consumer inquiries regarding warranty claims and process all necessary documentation. IKO, with its commitment to quality and integrity, is looking for a candidate with call center experience to support our customers. Join a company that values diversity and offers a comprehensive benefits package including health care.
Key Responsibilities:
• Respond promptly to consumer inquiries via phone and email
• Process warranty claims documents efficiently
• Maintain accurate records of claims and call notes
• Prepare files for management review as directed
• Develop a knowledge base of roofing products and warranties
Requirements:
• Experience in a high-volume call center environment
• Excellent bilingual communicatio...
In this role, you will effectively respond to consumer inquiries regarding warranty claims and process all necessary documentation. IKO, with its commitment to quality and integrity, is looking for a candidate with call center experience to support our customers. Join a company that values diversity and offers a comprehensive benefits package including health care.
Key Responsibilities:
• Respond promptly to consumer inquiries via phone and email
• Process warranty claims documents efficiently
• Maintain accurate records of claims and call notes
• Prepare files for management review as directed
• Develop a knowledge base of roofing products and warranties
Requirements:
• Experience in a high-volume call center environment
• Excellent bilingual communicatio...