Bilingual Lead Customer Service Representative

**About Inhabit**
**About ePremium Insurance**
As part of the Inhabit company, ePremium Insurance Agency, LLC has been named one of INC 500s fastest growing privately held companies in the nation and has been recognized as a Top Workplace in Cincinnati, specializing in technology-based renters insurance program management.
The rapid growth of the company has created a wealth of career opportunities.
We have a modern, relaxed office environment with premium facilities and tremendous advancement opportunities within the company.
Serves customers answering inquiries; resolves problems; fulfilling requests.
This position requires a minimum of three years of work experience as a customer service representative and a year experience as a Lead CSR.
Provides assistance and coaching to other CSRs.
Provides assistance to new CSRs while they are in training.
**Functions and Responsibilities***:- May be required to place outbound calls to advise insureds of t...