US Tech Solutions
Bilingual IT Service Desk Analyst
Job Description
Elevate your IT career with a Bilingual Service Desk Analyst role. Leverage your Microsoft expertise to deploy Windows 11 laptops and ensure a smooth transition for users.
In this 36-month contract, you will prepare and deploy laptops using Microsoft Managed Desktop standards. Your role involves assembling hardware, backing up user data, and providing onsite or remote support. Comprehensive expertise in Intune, SCCM, and troubleshooting is essential for successfully guiding user settings and profiles. Your responsibility will also include securing legacy devices and ensuring compliance with security protocols for all deployments.
Key Responsibilities:
• Prepare Windows 11 laptops with MMD standards
• Unbox and set up devices at workstations
• Transfer user data from legacy devices
• Provide deployment support and user orientation
• Verify compliance with security and patching requirements
Requirements:
• Univers...
In this 36-month contract, you will prepare and deploy laptops using Microsoft Managed Desktop standards. Your role involves assembling hardware, backing up user data, and providing onsite or remote support. Comprehensive expertise in Intune, SCCM, and troubleshooting is essential for successfully guiding user settings and profiles. Your responsibility will also include securing legacy devices and ensuring compliance with security protocols for all deployments.
Key Responsibilities:
• Prepare Windows 11 laptops with MMD standards
• Unbox and set up devices at workstations
• Transfer user data from legacy devices
• Provide deployment support and user orientation
• Verify compliance with security and patching requirements
Requirements:
• Univers...