Hilti Group

Bilingual Inbound Customer Service Rep

📍 Location
Oakville, Ontario
⏰ Job Type
Full-time
📅 Posted
June 08, 2026

Job Description

Where great service drives lasting customer success.

The role of the Bilingual Inbound Customer Service Rep is responsible for influencing and serving all Hilti customers; including internal Hilti customers (. field account managers) and/or other Hilti team members who have direct relationships with the Hilti customer experience. This position is accountable for achieving profitable sales, providing timely and appropriate customer service, and technical expertise with strong orientation to understanding a customer’s specialized needs and requirements; ensuring the successful achievement of the company’s objectives and growth within their assigned Market Organization.

What You'll do

  • Provide outstanding inbound services to our internal and external customers including consultative sales, technical inquiries, and support
  • Must understand appropriate handling of specialized market segments including Federal and State Governme...
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