Bilingual Front-End Collections Specialist – Colombia (Bogotá)

Overview

Scotiabank is hiring a ScotiaHelps Advisor, Front End (Bilingual French, English) in Bogotá, Colombia.

The role involves managing collection activities for credit products, maximizing recoveries, and minimizing costs. Successful candidates will demonstrate strong communication and negotiation skills and will be committed to providing high-quality customer service.

Responsibilities

• Identify payment solutions, engage with customers, and adhere to bank policies.

Qualifications

• Minimum of 1 year experience in a call center environment.
• Fluent in French and English (bilingual).