Bilingual Front Desk Agent (Isla Mujeres)

If you are looking for a position that welcomes your upbeat and positive personality, consider becoming a front desk concierge representative at our facility.
You will greet guests warmly, help at a moment's notice, and manage multiple tasks simultaneously.This role offers the possibility of promotion to Team Leader within a short period, so we value experience in concierge and front desk operations, organization skills, proactive attitude, and people management.
Teamwork and positive communication with coworkers are essential to our company.ResponsibilitiesEnsure outstanding customer care at all times.Maintain a friendly, professional, cheerful and courteous demeanor.Accurately answer inquiries from potential guests and accept hotel reservations.Consistently resolve guest problems and complaints promptly and efficiently.Respond to telephone and in‐person inquiries regarding reservations, hotel/villa information, and guest concerns.Use suggestive selling techniques to sell r...