Adecco Canada
Bilingual Customer Service Role Calgary
Job Description
Elevate your career with Adecco as a full-time Bilingual Customer Service Representative in Calgary. Utilize your French and English fluency to enhance customer account management and CRM processes.
This role focuses on delivering exceptional service and maintaining data accuracy. You will engage with various customer segments while collaborating cross-functionally with internal teams. Your expertise in data management and attention to detail is crucial for ensuring seamless operations and a high-quality customer experience.
Key Responsibilities:
• Manage CRM activities for new and existing accounts
• Create and maintain customer master data in D365 CRM
• Support Direct Sales, Retail, and Wholesale Distributors
• Collaborate with Sales, Marketing, and Credit teams
• Generate insightful reports based on business needs
Requirements:
• Fluent in French and English, both written and spoken
• Minimum of 5 years in customer service or related field
• Post-sec...
This role focuses on delivering exceptional service and maintaining data accuracy. You will engage with various customer segments while collaborating cross-functionally with internal teams. Your expertise in data management and attention to detail is crucial for ensuring seamless operations and a high-quality customer experience.
Key Responsibilities:
• Manage CRM activities for new and existing accounts
• Create and maintain customer master data in D365 CRM
• Support Direct Sales, Retail, and Wholesale Distributors
• Collaborate with Sales, Marketing, and Credit teams
• Generate insightful reports based on business needs
Requirements:
• Fluent in French and English, both written and spoken
• Minimum of 5 years in customer service or related field
• Post-sec...