Bilingual Customer Experience Specialist - Full Time - Proactive Hiring (Quebec City)

The opportunity

Air Canada is looking for Customer Experience Specialists to join our team at the Quebec Airport. In this customer-facing position, you will play an important part in ensuring that all flights are ready for secure and on‑time departures by customers at the airport through each touch point of their journey.

If you’re enthusiastic, caring, and love working with people then you could be just moments away from landing your perfect role.

What your day‑to‑day looks like

As a Customer Experience Specialist at the Quebec City airport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also:

• Conduct passenger check‑in and prepare and issue boarding passes
• Assist pre‑boarding passengers and provide information on flight schedules and routes
• Assist customers requiring special assistance throughout the customer journey, ensuring their timely and safe trans...