Interactive Brokers
Bilingual Client Technical Support (French Speaker)
Job Description
Requirements
- The ideal candidate will be analytical with an affinity for problem-solving and troubleshooting technical and software issues ,
- If you are motivated, have initiative, and are analytical and methodical, we can offer you a position that will challenge and reward you as part of a team building one of the world’s strongest brokerage brands ,
- Bachelor’s degree, preferred if in a technical field ,
- 1+ years in a client-facing support role ,
- 1+ years of experience working with Windows and Mac, software support, connectivity support ,
- Excellent verbal and written communication skills and the ability to work effectively in a team environment ,
- Experience working with support ticketing systems ,
- Adaptable to a constantly changing technical environment ,
- Initiative, a desire to learn new skills/technologies and remain up to date with the latest trends, and a real passion for solving technical problems ...