Empire Life
Bilingual Claims Manager at Empire Life
Job Description
Lead Life and Disability Claims Management at Empire Life as a Bilingual Manager. This remote or hybrid position focuses on operational excellence and mentorship in a supportive environment.
Empire Life is seeking a Bilingual Manager for its Group Operations team. This pivotal role emphasizes strategic talent development, coaching, and managing complex claims. You will ensure service excellence while addressing mental health claims with a data-driven approach, collaborating closely with leadership.
Key Responsibilities:
• Provide coaching and mentorship for claims professionals
• Set measurable performance objectives for the team
• Deliver training programs for onboarding new hires
• Foster a collaborative team culture through daily interactions
• Drive quality assurance for accurate decision-making
Requirements:
• 5+ years in Disability Management or related field
• University degree in Business, Psychology, or similar
• Bilingual in English and French...
Empire Life is seeking a Bilingual Manager for its Group Operations team. This pivotal role emphasizes strategic talent development, coaching, and managing complex claims. You will ensure service excellence while addressing mental health claims with a data-driven approach, collaborating closely with leadership.
Key Responsibilities:
• Provide coaching and mentorship for claims professionals
• Set measurable performance objectives for the team
• Deliver training programs for onboarding new hires
• Foster a collaborative team culture through daily interactions
• Drive quality assurance for accurate decision-making
Requirements:
• 5+ years in Disability Management or related field
• University degree in Business, Psychology, or similar
• Bilingual in English and French...