Bilingual Billing & Account Support Specialist

BIPO is looking for a customer support agent to assist with account and billing inquiries. The ideal candidate will be fluent in both Chinese and English, ready to help customers manage their subscriptions and resolve billing issues.

The role will involve documenting customer interactions and providing timely support via phone, email, or chat. A Bachelor's degree is required, and experience in customer service is a plus. The salary is set at 3000 USD.