MCAP
Bilingual Account Manager at MCAP
Job Description
Advance your career with MCAP as a Bilingual Renewal Account Manager. This role focuses on borrower retention, sales programs, and maximizing mortgage profitability in both French and English.
As a Bilingual Renewal Account Manager, you take charge of managing mortgage maturities and proactively contacting borrowers. Your responsibilities encompass negotiating rates, creating personalized offers, and promoting MCAP's products and services. This position requires working flexible hours to engage clients effectively and gather valuable feedback to enhance service delivery.
Key Responsibilities:
• Manage borrower retention and loan maturity outreach
• Make outbound contacts via phone and email
• Send personalized offers based on customer interaction
• Engage in enhanced rate negotiations with clients
• Provide consumer feedback for service improvement
Requirements:
• Bilingual in French and English
• Retail s...
As a Bilingual Renewal Account Manager, you take charge of managing mortgage maturities and proactively contacting borrowers. Your responsibilities encompass negotiating rates, creating personalized offers, and promoting MCAP's products and services. This position requires working flexible hours to engage clients effectively and gather valuable feedback to enhance service delivery.
Key Responsibilities:
• Manage borrower retention and loan maturity outreach
• Make outbound contacts via phone and email
• Send personalized offers based on customer interaction
• Engage in enhanced rate negotiations with clients
• Provide consumer feedback for service improvement
Requirements:
• Bilingual in French and English
• Retail s...