Associate Franchise Operations Manager (Puerto Rico)

Why Wendy's

This role provides operational expertise and influence within assigned countries and franchise organizations to achieve sales and customer count growth, operational objectives, financial results, investment requirements and development targets. This role manages a smaller portfolio than the Franchise Operations Manager FOM position and may report directly into this role. This role will support Franchisees/Countries with up to 10 restaurants and will support a FOM/Region Director on Franchisees/Countries with larger footprint seeking guidance and support from the FOM where needed.

Ensures focus on Wendy’s brand reputation by driving operational performance and overall customer satisfaction in all restaurants as assigned. Enforces and executes brand protection protocol and partners with franchisees to resolve issues.

Effectively utilizes data from restaurant audits, sales reports and other sources of insight to align objectives with franchi...