Oversee the monitoring, operation, and service restoration of Indoor Mobile and WiFi radio networks to meet agreed network KPIs and internal/external customer SLA requirements
Develop and execute operational plans covering ECOs, corrective maintenance, preventive maintenance, and other network support activities
Lead project management activities for Indoor Mobile and WiFi radio network rollout, revamp, expansion, and upgrade initiatives
Conduct root cause analysis for network incidents, drive corrective actions, and implement preventive measures to avoid recurrence and improve network reliability
Manage operational spending related to contractor support, spare parts inventory, and maintenance tools to ensure cost-effective operations
Coordinate with internal stakeholders, vendors, contractors, and service partners to ensure efficient delivery of operational and project objectives
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