Manulife

Assistant Manager / Manager, Claims

📍 Location
Hong Kong, Hong Kong
⏰ Job Type
Full-time
📅 Posted
February 20, 2026

Job Description

Position Responsibilities:

+ Assist in managing claims team operation, ensuring adherence to all Company and Department objectives, guidelines, and Standard Operating Procedures (SOPs), while effectively mitigating risks.
+ Assist in consolidating and analyzing claims data to produce operational and management reports.
+ Collaborate with the different Teams of Company to deliver quality claims services and different departmental initiatives.
+ Participate in system enhancement, claims management, claims services transformation, pre-assessment process, FWA and cost containment projects.
+ Partner with Business Analysts to manage system incident procedures and implement enhancements.
+ Coordinate meeting logistics and prepare materials to support team collaboration and governance activities.
+ Handle any ad hoc assignments.

Required Qualifications:

+ Degree holder or above
+ 5 - 7 years of experience in Group Life and Health Insurance field...

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