Follett
Assistant Manager for Follett Retail
Job Description
Step into the Assistant Manager role at Follett, overseeing day-to-day retail operations in a lively bookstore setting. Lead a dedicated team toward exceptional service delivery.
Follett seeks an Assistant Retail Manager who will collaborate with the Store Manager to ensure operational excellence at campus bookstores. This role involves scheduling, training, and maintaining high standards of customer service while managing financial transactions accurately. Your impact will foster a positive shopping experience for students in the community.
Key Responsibilities:
• Supervise and schedule staff to maximize productivity
• Provide onboarding and ongoing training for new hires
• Resolve escalated customer inquiries effectively
• Oversee the receipt and organization of merchandise
• Execute cash handling and daily financial reporting
Requirements:
• Associate's Degree preferred or equivalent experience
• 1-3 years of retail or bookstore experience preferred
...
Follett seeks an Assistant Retail Manager who will collaborate with the Store Manager to ensure operational excellence at campus bookstores. This role involves scheduling, training, and maintaining high standards of customer service while managing financial transactions accurately. Your impact will foster a positive shopping experience for students in the community.
Key Responsibilities:
• Supervise and schedule staff to maximize productivity
• Provide onboarding and ongoing training for new hires
• Resolve escalated customer inquiries effectively
• Oversee the receipt and organization of merchandise
• Execute cash handling and daily financial reporting
Requirements:
• Associate's Degree preferred or equivalent experience
• 1-3 years of retail or bookstore experience preferred
...