Manulife
Assistant Manager – Distribution Services (Brokerage)
Job Description
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering our Assistant Manager – Distribution Services (Brokerage) with the resources to solve critical problems for the future of our business, which is why we need you.
**Position Responsibilities:**
+ Responsible for IFA/Broker partners enquiries through hotline/email in a professional manner
+ Support case management in NBUW and after sales services from business partners
+ Provide after sales services support to key HNW business partners
+ Support payment process to comply with AML requirements
+ Assisting to back up brokerage counter services
**Required Qualifications:**
+ Degree holder
+ IIQE/LOMA qualification is well regarded
+ 5 years + relevant experience in the life insurance industry, preferably in customer service
**Preferred Qualifications:**
+ Attentive to details, proact...
**Position Responsibilities:**
+ Responsible for IFA/Broker partners enquiries through hotline/email in a professional manner
+ Support case management in NBUW and after sales services from business partners
+ Provide after sales services support to key HNW business partners
+ Support payment process to comply with AML requirements
+ Assisting to back up brokerage counter services
**Required Qualifications:**
+ Degree holder
+ IIQE/LOMA qualification is well regarded
+ 5 years + relevant experience in the life insurance industry, preferably in customer service
**Preferred Qualifications:**
+ Attentive to details, proact...