Appointment Setter / Virtual Assistant (Medellín)

We are a U.S.-based company specializing in remodeling, repair, and maintenance services, and we are currently looking for a proactive Appointment Setter / Virtual Assistant to support our sales and operations team.

This role focuses primarily on outbound calling, appointment scheduling, and follow-ups with homeowners in the United States. The ideal candidate is organized, confident on the phone, and comfortable communicating with U.S.-based clients.

Main Responsibilities

• Conduct outbound calls to homeowners in the United States to schedule service appointments.
• Receive and manage inbound calls related to garage door services, estimates, and service requests.
• Schedule, confirm, and manage appointments for service, repair, and installation consultations.
• Follow up with clients regarding estimates, approvals, payments, and scheduled services.
• Qualify incoming leads and provide basic information about the company’s serv...