Applications Support Senior Manager, Vice President

Position Overview

The Applications Support Senior Manager is responsible for leading and coordinating global application support operations across critical business systems, ensuring the stability, availability, and continuous improvement of production environments. In this senior leadership role, you will act as a trusted partner to senior business leaders, managing cross‑functional teams and shaping the strategic direction of application support at a global enterprise scale.

Responsibilities

• Lead and manage one or more application support teams, overseeing day‑to‑day operations and ensuring consistently high standards of service delivery across all supported systems.
• Provide technical oversight across multiple applications and platforms, maintaining a holistic view of the production environment for both technology and business stakeholders.
• Coordinate controlled resolution of incidents and problems at a global enterprise level — i...