AstraZeneca
Application Support Engineer
Job Description
Positions are open to Mexican Citizens and official residents of Mexico.
Location: Guadalajara (hybrid)
Strong English interpersonal skills required
About the AstraZeneca
AstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At Astra Zeneca, we’re dedicated to being a Great Place to work!
**Job Description**:
Key Responsibilities:
- Application Monitoring:
- Perform web monitoring using tools like New Relic.
- Issue Resolution:
- Resolve Business-As-Usual (BAU) tickets and support end users.
- Troubleshoot performance issues and escalate as needed.
- Deployment and Maintenance:
- Deploy new releases and coordinate with platform teams for new service introductions.
- Manage Single Sign-On (SSO), SAML, and SSL certif...
Location: Guadalajara (hybrid)
Strong English interpersonal skills required
About the AstraZeneca
AstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At Astra Zeneca, we’re dedicated to being a Great Place to work!
**Job Description**:
Key Responsibilities:
- Application Monitoring:
- Perform web monitoring using tools like New Relic.
- Issue Resolution:
- Resolve Business-As-Usual (BAU) tickets and support end users.
- Troubleshoot performance issues and escalate as needed.
- Deployment and Maintenance:
- Deploy new releases and coordinate with platform teams for new service introductions.
- Manage Single Sign-On (SSO), SAML, and SSL certif...