Kap Paper Inc.
Application Support Analyst for IT
Job Description
Elevate your IT career as an Application Support Analyst, providing crucial support for applications like SAP and payroll. Work collaboratively to resolve incidents and improve workflows, with a focus on user satisfaction.
In this role, you will leverage your 5-7 years of IT experience, including 3 years in field support. Your key skills in change management, cybersecurity, and proficiency in Active Directory will be essential as you troubleshoot issues and manage application security. You will directly impact organizational efficiency by supporting user requirements and driving process improvements.
Key Responsibilities:
• Provide daily support for business applications like SAP and Elixir
• Troubleshoot issues and coordinate solutions with stakeholders
• Assist in system upgrades, testing, and configuration
• Develop and maintain reports, dashboards, and documentation
• Collaborate on automation and operational improvement proje...
In this role, you will leverage your 5-7 years of IT experience, including 3 years in field support. Your key skills in change management, cybersecurity, and proficiency in Active Directory will be essential as you troubleshoot issues and manage application security. You will directly impact organizational efficiency by supporting user requirements and driving process improvements.
Key Responsibilities:
• Provide daily support for business applications like SAP and Elixir
• Troubleshoot issues and coordinate solutions with stakeholders
• Assist in system upgrades, testing, and configuration
• Develop and maintain reports, dashboards, and documentation
• Collaborate on automation and operational improvement proje...