NVA Canada
Animal Care Client Services Representative
Job Description
Support a thriving veterinary practice as a Client Services Representative. Utilize your caring nature and organizational strengths to ensure seamless client interactions.
In this role, you'll greet clients and their pets, manage appointment bookings, and handle payment processes with compassion and efficiency. Your ability to counsel clients on animal care will contribute to high-quality service experiences. Focused and detail-oriented, you'll play a crucial role in patient admissions and hospital operations.
Key Responsibilities:
• Welcome clients and their pets with kindness
• Schedule appointments and manage communications
• Process transaction payments accurately
• Counsel on nutrition and treatment for pets
• Coordinate smooth client and patient flow
Requirements:
• 2–3 years of experience in client services within healthcare
• Proficient with Microsoft Office and email tools
• Flexibility for various shifts, including evenings
• Strong communi...
In this role, you'll greet clients and their pets, manage appointment bookings, and handle payment processes with compassion and efficiency. Your ability to counsel clients on animal care will contribute to high-quality service experiences. Focused and detail-oriented, you'll play a crucial role in patient admissions and hospital operations.
Key Responsibilities:
• Welcome clients and their pets with kindness
• Schedule appointments and manage communications
• Process transaction payments accurately
• Counsel on nutrition and treatment for pets
• Coordinate smooth client and patient flow
Requirements:
• 2–3 years of experience in client services within healthcare
• Proficient with Microsoft Office and email tools
• Flexibility for various shifts, including evenings
• Strong communi...