Maersk

Analyst - OTC

📍 Location

Mexico City, Mexico City

⏰ Job Type

Full time

📅 Posted

June 09, 2026

Job Description

Job Description
Perform customer analysis on the trending, payments, disputes, on account etc. and proactively
drive Collections using this information.
Coordinate with cash applications, invoicing, dispute, D&D, Sales etc. teams on actions pending to ensure timely resolution of customer issues.
Execute outbound telephone calls and other contact to customers (Customer queries/requests/disputes logging)
Communicating with stakeholders/customers via email, telephone, VC, etc.
Highlight risks on customer account and proactively have action plan to mitigate the risk
Reconcile customer accounts
Follow up with customers regarding past-due payments
Update client billing information
Billing invoice generation and processing
Perform timely Self -Assessment for OTC controls and ensure 100% control effectiveness.
Maintain documentation for compliance reporting and audits
Revenu...
        

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