Analyst in Card Operations at OFX

Take your expertise to OFX as a Card Operations and Services Analyst, where your role will focus on fraud prevention and enhancing service quality within a global context.
In this full-time position at OFX's Sydney headquarters, you will assist in managing card issues and maintain strong relationships with stakeholders and partners. Your responsibilities will include supporting investigations related to fraud, ensuring smooth daily operations, and implementing process improvements in card services. You will be integral to fostering collaboration across various teams to achieve outstanding service delivery.
Key Responsibilities:
• Manage operational card services and ensure client satisfaction
• Process exceptions and resolve incidents effectively
• Provide second-level support for client inquiries
• Strengthen relationships with various partners
• Perform reporting and reconciliations for stakeholders
Requirements:
• Experience with card schemes and related s...