Job Description
As a Credit & Collections Analyst, you will be responsible for collecting and maintaining basic credit information. You will assist reviewing and verifying overdue accounts. You will contact customers to confirm outstanding payments and renew credit information to help minimize outstanding debts.
Responsibilities:
Monitors past due invoices and make a high-volume of collections contacts via phone, e-mail, or customer portals. Works with the customer to determine root cause of dispute for unpaid or short-paid invoices. Identifies and documents detailed reason. Performs customer account reconciliations, including research of unapplied cash, and credits and unearned discounts. Evaluates collectability of unearned cash discounts, finance charges, small dollar invoices, etc. and performs write-offs of uncollectable amounts within their level of authority. Obtains appropriate credit information to rate credit worthiness of new and...