Bell
Amazon Connect Solution Architect at Bell
Job Description
Take the lead in transforming customer experiences as a Senior Solution Architect for Amazon Connect at Bell. Design innovative cloud solutions for enterprise-level clients.
This role within Bell's Business Markets team places you at the forefront of innovative digital solutions, focusing on deployments of Amazon Connect. Leveraging your architectural expertise, you will guide migrations from legacy systems, ensuring operational excellence and compliance with Bell's standards. Your role is crucial in implementing cutting-edge AI technologies and enhancing customer interactions.
Key Responsibilities:
• Lead architectural design and documentation of solutions
• Coordinate with external partners for project success
• Create complex integrations with AWS and third-party systems
• Develop AI capabilities for enhanced customer engagement
• Manage legacy migrations to ensure smooth transitions
Requirements:
• Minimum 7 years of IT architecture experience, 3+ focusin...
This role within Bell's Business Markets team places you at the forefront of innovative digital solutions, focusing on deployments of Amazon Connect. Leveraging your architectural expertise, you will guide migrations from legacy systems, ensuring operational excellence and compliance with Bell's standards. Your role is crucial in implementing cutting-edge AI technologies and enhancing customer interactions.
Key Responsibilities:
• Lead architectural design and documentation of solutions
• Coordinate with external partners for project success
• Create complex integrations with AWS and third-party systems
• Develop AI capabilities for enhanced customer engagement
• Manage legacy migrations to ensure smooth transitions
Requirements:
• Minimum 7 years of IT architecture experience, 3+ focusin...