OperationsArmy
Agent Operator
Job Description
**Job Title**: Agent Operator
**Schedule**: Full-Time, 45 hours/week
**Work Days**: Monday to Friday
**Work Hours**: Staggered shifts between 8:00 AM to 8:00 PM EST
**Work Setup**: Fully Remote
**About the Role**:
**Key Responsibilities**:
- ** Label and Tag AI Conversations**: Accurately annotate AI agent conversations using internal tools such as LangSmith or other proprietary platforms.
- ** Review and QA AI Outputs**: Analyze and correct AI-generated outputs related to contracts, accounts receivable transactions, reconciliations, and similar data.
- ** Identify and Escalate Issues**: Flag logic errors, inconsistencies, or unclear agent behavior, and escalate them to leads or relevant stakeholders.
- ** Document and Report Edge Cases**: Help document unique cases, recurring patterns, or workflow challenges to support model training and improvements.
- ** Contribute to Workflow Development**: Support the creation of efficient tagging workflows and qua...
**Schedule**: Full-Time, 45 hours/week
**Work Days**: Monday to Friday
**Work Hours**: Staggered shifts between 8:00 AM to 8:00 PM EST
**Work Setup**: Fully Remote
**About the Role**:
**Key Responsibilities**:
- ** Label and Tag AI Conversations**: Accurately annotate AI agent conversations using internal tools such as LangSmith or other proprietary platforms.
- ** Review and QA AI Outputs**: Analyze and correct AI-generated outputs related to contracts, accounts receivable transactions, reconciliations, and similar data.
- ** Identify and Escalate Issues**: Flag logic errors, inconsistencies, or unclear agent behavior, and escalate them to leads or relevant stakeholders.
- ** Document and Report Edge Cases**: Help document unique cases, recurring patterns, or workflow challenges to support model training and improvements.
- ** Contribute to Workflow Development**: Support the creation of efficient tagging workflows and qua...