Achievers Corp.
Achievers Customer Engagement Specialist
Job Description
Join Achievers as a Customer Engagement Specialist, focusing on driving usage of their innovative platform across client accounts. Your role involves guiding clients in their employee recognition strategies effectively.
This Customer Success Associate position at Achievers mandates a minimum of 2 years of relevant account management experience in a SAAS context. You'll be responsible for implementing goals, conducting strategic workshops, and managing adoption initiatives to ensure client satisfaction. Your communication and analytical skills will enable you to influence and report on customer success effectively.
Key Responsibilities:
• Highlight Achievers platform functionality to customers
• Set measurable goals and track implementation adoption
• Facilitate workshops to drive platform adoption
• Manage an active revenue pipeline with upselling
• Deliver regular progress updates to stakeholders
Requirements:
• 2+ years in account management in software ind...
This Customer Success Associate position at Achievers mandates a minimum of 2 years of relevant account management experience in a SAAS context. You'll be responsible for implementing goals, conducting strategic workshops, and managing adoption initiatives to ensure client satisfaction. Your communication and analytical skills will enable you to influence and report on customer success effectively.
Key Responsibilities:
• Highlight Achievers platform functionality to customers
• Set measurable goals and track implementation adoption
• Facilitate workshops to drive platform adoption
• Manage an active revenue pipeline with upselling
• Deliver regular progress updates to stakeholders
Requirements:
• 2+ years in account management in software ind...