Hi-Tech Recruitment - Cape Town
Account Manager South Africa
Job Description
Account Manager
Reference: HTJ -ES-1
Are you ready for the next step?
R 20 000 - R 25 000 + Commission
Duties & Responsibilities
- MUST have experience in Connectivity – Fiber – Direct Sales
- Professionally and efficiently manage customer telephonic and email engagement with a view to maximizing customer satisfaction.
- Support all other team members and their associated database of clients (telephonic, order placing, quoting, delivery, POD’s, queries, payments etc.)
- Update tracking documents to ensure customer detail accuracy and allow proactive marketing.
- Follow up on outbound marketing campaigns.
- Ensure customer awareness of incentives through telephonic and electronic engagement.
- Deal with and efficiently direct all internal and customer related queries.
- Develop, understand and engage in process, procedures and back office management.
- Achieve allocated targets. <...
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