University of Toronto
Academic Front Line Advisor at UC
Job Description
Become the face of support at University College as an Academic Front Line Advisor. This role emphasizes student engagement, problem resolution, and proactive service in a bustling environment.
As a Front Line Advisor, you will be at the forefront of inquiries related to academic advising and registrar services. Your responsibilities include communicating effectively with students in various formats while triaging high volumes of inquiries. This position requires you to resolve registration issues and provide guidance on degree requirements, fostering a welcoming and inclusive environment.
Key Responsibilities:
• Act as the first point of contact for general inquiries
• Resolve inquiries effectively and escalate problems as needed
• Schedule appointments for students regarding academic support
• Provide information on program eligibility and deadlines
• Maintain digital platforms and a calendar of events
Requirements:
• Bachelor’s Degree or equivalent experie...
As a Front Line Advisor, you will be at the forefront of inquiries related to academic advising and registrar services. Your responsibilities include communicating effectively with students in various formats while triaging high volumes of inquiries. This position requires you to resolve registration issues and provide guidance on degree requirements, fostering a welcoming and inclusive environment.
Key Responsibilities:
• Act as the first point of contact for general inquiries
• Resolve inquiries effectively and escalate problems as needed
• Schedule appointments for students regarding academic support
• Provide information on program eligibility and deadlines
• Maintain digital platforms and a calendar of events
Requirements:
• Bachelor’s Degree or equivalent experie...